How to Improve Your Employee Training Program
This guest blog post was written by Jenni Christensen the Training and Technical Documentation Manager at PLEXSYS, a company with 40+ software applications supporting simulation and training in the...
View ArticleHow Do I Become a Technical Writer?
So you’re wondering how to become a technical writer, but you’re not sure how to go about it. Well, there isn’t just one way to get there. I’ll give you some tips on how to get into technical writing...
View ArticlePro Tips: Three Styling Options for Interactive Buttons in MadCap Flare’s...
MadCap Flare’s Side Navigation and Top Navigation menus are useful ways for a user to find their way through a Flare-generated output, but sometimes authors want to go above and beyond these navigation...
View ArticleTop 8 Tips for Creating an Engaging Product Video
This guest blog post was written by Una Cogavin, a certified MadCap Advanced Developer and MadCap Flare consultant. She is a director of The Docs Team, which specializes in converting all types of...
View ArticleHow to Organize Technical Documentation
This guest blog post was written by Duncan Smith, Technical Communication Team Leader and Paul Ballard, Managing Director at 3di. At 3di, we are faced with a wide range of customer challenges. We’ve...
View ArticleHow to Create Engaging eLearning Content
This guest blog post was written by Lesley Ruby, a portfolio content and documentation manager at Medsphere Systems Corporation, and a life-long enthusiast of all things wordy. First of all, a friendly...
View ArticleThree Important Factors in Effective Document Design
This guest blog post was written by Diane B. Hogan, PhD, Technical Communications Specialist at ReDactions. This article highlights essential factors technical writers should consider when putting...
View ArticleEffective Use of Illustrations in Technical Documents
This guest blog post was written by Rosa Davis a Senior Technical Writer at Vasion, a leader in digital transformation software, providing users an end-to-end solution to make everything from...
View ArticleWhat is Technical Writing?
Maybe you’re new to the world of technical communication. If this is you, and you’re asking, “What is technical writing?” we can help. In its simplest form, it is a profession or activity that involves...
View ArticleHow to Know When it’s Time to Break-up with Your Current Translation Provider
All relationships are subject to change, even your company’s relationship with its translation provider. This is natural and the ability to change vendors should factor into your strategy of...
View ArticleHow to Develop a Training Program for Employees
Developing a training program for employees means empowering your employees with skills. This then leads to strengthening your organization and overall employee performance. Training programs help...
View ArticleWhat is Microlearning? A Guide for Beginners
“My company wants me to create microlearning,” Shawna announced. “What is that?” Carlos asked. “Microlearning is just what it sounds like, small chunks of training,” Shawna replied. Although the...
View ArticleThe Importance of Personalized Content for Learning and Development
To quote a marketing slogan from the mid-1970s we live in a “Have it your way” world. When that marketing campaign started 40-plus years ago it meant that you could ask for, and happily be granted...
View ArticleHow to Implement Swagger UI in MadCap Flare for API Documentation
When creating software documentation, documenting your API in a clear, dynamic deliverable is key to helping end-users understand and effectively integrate with your application. Swagger is one of the...
View ArticleHow to Create a Learning Journey that Improves Employee Performance
This guest blog post was written by Dr. David Marshall, a technical writer and a training developer since 2007. He is also the owner of Neithdos Consulting Services LLC. Dr. Marshall received his DM in...
View ArticleThe Rise of Internal Knowledge in a Pandemic World
This guest blog post was Leigh Hartzman, a content strategist for Waze at Google. Leigh is responsible for planning, creating and managing all of the documentation for the company’s customer service...
View ArticleImporting Large Amounts of Legacy Material into MadCap Flare – A Case Study
This guest blog post was written by Neil Perlin. Neil has 4 decades of experience in tech comm, with 35 years in training, consulting, and development for various online formats and tools including...
View ArticleHow to Write Technical Documentation Using MadCap Flare
This guest blog post was written by Diane B. Hogan, PhD, Technical Communications Specialist at ReDactions. This article analyzes how technical writers approach content development. It highlights how...
View ArticleHow to Succeed at MadCap Flare Consulting
Jack DeLand has provided Help projects and/or Help authoring training to Fortune 50 companies around the world for over 30 years. He specializes in MadCap Flare development and resides in Ypsilanti, a...
View ArticleManaging Feedback from Your Subject Matter Experts (SMEs)
This guest blog post was written by Lisa Hamilton, Experience Content Manager at Axiom Law (axiomlaw.com). Lisa is a certified MadCap Advanced Developer and content professional who manages user...
View Article
